The changes we have made are set out below. If you have any questions please
email us at [email protected] and we will get back to you as soon as we can.
Social distancing: Everyone using the gym should ensure they keep two metres away from other people where possible. We have placed markers throughout the gym to help with this and more evenly spaced out boulder problems (for example, there are a less problems in the alley).
We have placed guides throughout the gym to help you keep two metres away from other people. For example, the joins between the matting in the bouldering area are just over two metres wide. We have also made changes to the café (new outside café area), toilets and storage areas.
A maximum of 50 people: We are required to limit the amount of people in the gym
at anyone time to 50 people. As a result, you may need to wait for someone to finish before you are able to use the gym. We don’t foresee this being a problem outside of peak times. We have placed a counter on our homepage which tells you how many people are in the gym at anyone time. Please check this before you travel to see how busy we are.
2 hours of climbing: When we are busy you will be only able to climb for a maximum of 2 hours. This is to ensure that everyone has an opportunity to climb at the wall. To help increase the amount of time you have to climb, please come ready to climb and leave as much as possible in the car. We would prefer if people did not change at the gym.
Checking out: Please checkout at reception before you leave. This is important as it allows us to provide an accurate contact tracing report if someone tests positive for Covid-19.
Hand Sanitiser: We have placed hand sanitiser stations throughout the gym. Everyone should wash their hands or use hand sanitiser before they enter the centre and before they leave. As an additional precaution please use hand sanitiser before and after you enter the bouldering area.
Coronavirus is spread through sneeze or cough droplets. To infect you, it has to get from an infected person’s nose or mouth into your eyes, nose or mouth. This can be direct or indirect (on hands, objects, surfaces). Keep this in mind when you are climbing and don’t touch your nose, mouth or eyes when you are in the bouldering area, or between climbs. If you have to touch your nose, mouth or eyes then make sure you sanitise your hands first.
Water bottle refills: We will not be refilling water bottles or providing water refills. We have additional stock of water if you forget to bring water with you.
Liquid chalk: We sell liquid chalk which has an alcohol level over 70%. This will kill the virus and lower the amount of chalk in the air. You don’t have to use it, but it will certainly help if you do and we encourage people to try it.
Additional cleaning: We will ensure that all frequently touched objects and surfaces outside of the bouldering area are frequently cleaned. For example, door handles, tables, free weights, pull up bars etc are regularly cleaned and disinfected throughout the day.
Contactless payment and check-in: Please pay contactlessly where possible and avoid cash or typing in your number. You should also scan your membership card on check-in where possible.
If you have lost your card or stopped using one we would encourage you to get a new one.
Air circulation: We will be opening all windows and doors and running our air extraction system whenever we are open. This may mean that the climbing area is a little cooler and noisier, but we think it’s worth it and not a bad thing in the summer.
Kids climbing (under 14’s): We will not be running kid’s clubs or birth parties as it isn’t possible to keep the required social distancing for these activities.
We will be reviewing this and will hopefully be able to accommodate kids climbing in the future. Anyone over 14 is not affected where they have already been signed off to climb unsupervised (See below).
Over 14 years old: If you are over 14 and have already been signed off to climb unsupervised then you can continue to climb at the wall as normal.
If you have not been signed off to climb unsupervised then you will need to attend 4 supervised sessions. All the details can be found on our website here.
Face masks: Current guidelines from the HSE states that you should wear a face mask where it is difficult to practice social distancing, for example, shops and public transport. If you do use a face mask or gloves when climbing at the gym please ensure you dispose of them carefully in the bins provided.
If we need to administer first aid then we will ask you to wear a mask (which we will provide) as we will not be able to practice social distancing.
Updates: We will continue to update this page and our Instagram and Facebook accounts to reflect any new advice from government and the HSE, or if we need to make changes to ensure we continue to protect the health and safety of customers and staff.